Customer Centre Manager at the head office in Calderara di Reno, Bologna, she has great communication skills, an essential characteristic for those responsible for listening to and following up on customers. In addition to this she adds diplomacy, a spontaneous flair for problem solving and a great deal of empathy. All this can be summed up in one word: balance. Which she nurtures by attending courses to train her mind and counselling seminars, useful for coping with work, essential when dealing with two teenage children on a daily basis. A dynamic approach to life that includes travelling but also her uncoventional side: she takes pictures of people on the move.
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